FAQ
[CUSTOMER SERVICE]
Do I have to pay for a quotation ?
No we offer a free NO obligation site visit and quotation service.
[SALES]
Do I have to pay upfront?
NO you pay on completion of works ,unless you are trade and have a account in which its 30 days net.(In some case’s a 25 % deposit is required on specialist orders).
[SUPPORT]
What if the product fails?
All manufacturing is covered by a 10 year guarantee, all other work is 1 years guarantee if for any reason something fails e.g., electric gates then a engineer well be sent out within 24 hours.
[BILLING]
Can I pay via credit card or debit card ?
Unfortunately not as this moment ,you can however pay via internet banking or cheque.
[PRODUCT / SERVICE SPECIFIC]
Can you make anything ?
Yes we can manufacture anything out of steel ,stainless steel and a small range of cast iron, although sometimes its not practical or cost effective, in which case we would site down with you and discuss a alternative .
[MISCELLANEOUS]
Can I see a example of your work ?
In most case’s yes , we would normally have something under fabrication in the workshop.
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